Melbourne, VIC  ·  Open to new opportunities
Lisa Cappuccio

Lisa
Cappuccio.

Marketing & Community Strategist  ·  20+ years experience

I build things that didn't ex

A marketing strategist with a genuine love of community, technology and people.

Marketing Strategy Community Building Social & Content AI Adoption Stakeholder Engagement Team Leadership Brand Strategy Digital Marketing Web Design Graphic Design Events & Community Marketing Strategy Community Building Social & Content AI Adoption Stakeholder Engagement Team Leadership Brand Strategy Digital Marketing Web Design Graphic Design Events & Community
Curious · Creative · Connected · Committed

Who I am

Marketing with a community heart.

A marketing and community leader with over 20 years of experience spanning design, communications and digital — and a career built entirely on genuine passion for the work. That foundation in visual communication has shaped everything since: brand-building, content strategy, community, events and AI-powered tools.

Known for leading with heart, building with intention, and being the person others rely on when something needs to be done properly and with care. Currently building a portfolio career — bringing deep expertise, genuine curiosity and a strong technology instinct to every role taken on.

20+
Years of experience across design, marketing and community
400+
Member practices — grown from 120 with zero external advertising
300+
Attended the inaugural Women With Vision event
Ideas generated on coffee and vibes

Career

Where I've been & what I built there

Jun 2025 – Present

Co-Founder

Women With Vision Australia · Self-employed

What started as a 'what if' conversation with a business partner became something neither of us expected. Produced a flagship event for 300+ women in optics — logistics, brand, marketing and communications managed end-to-end. An initiative that grew into something much bigger than both of us.

Jan 2024 – Present

General Manager

Eyebenefit · Full-time

Stepped up from Marketing Manager to lead the full breadth of operations, team leadership and marketing strategy. Managing a team of five, overseeing supplier relationships and driving membership growth for 400+ practices nationally — with zero external advertising.

Jul 2021 – Jan 2024

Marketing Manager

Eyebenefit · Full-time

Led social media strategy, content calendars, email marketing, events and member communications. Moved from contractor to permanent, then promoted to GM — a journey that reflects what happened when you give someone a blank canvas and genuine trust.

2014 – Jul 2021 · 7 yrs

Marketing Contractor

Eyebenefit · Contract

Joined when no marketing function existed — no brand, no social, no campaigns. Built everything from scratch over seven years: brand identity, social presence, email marketing, member communications, events and collateral.

Nov 2014 – Oct 2021 · 7 yrs

Owner & Creative Director

Luna Ink · Self-employed

Founded and ran a boutique web design and brand studio serving small and women-led businesses — spanning website design and build, complete brand creation, and layout design for medical publications and printed books.

Feb 2008 – May 2013 · 5 yrs

Graphic Artist & Project Coordinator

Pageset

Managed catalogue and magazine production end-to-end. Designed marketing collateral, executed email campaigns, and collaborated with editors and publishers to meet tight deadlines.

Sector experience

National Membership Organisations
Buying groups, associations, peak bodies
Healthcare & Allied Health
Independent optometry and allied health
Social Media & Content
Instagram, LinkedIn, Facebook, Meta Business Suite, Later, CapCut
Email Marketing
Mailchimp, MailerLite, Kit
Design & Web
Adobe Creative Suite, Canva, WordPress, Squarespace, Shopify
AI & Automation
ChatGPT, Claude, Gemini, Manus, ClickUp, workflow automation
Events & Conferences
Multi-day conferences, trade fairs, community events

Expertise

What I bring to every role

Marketing Strategy

Brand, content, campaigns and communications designed for niche B2B and professional audiences — the ones who read everything you send.

Social & Content

Social presence that feels authentic for professional audiences. Content calendars, scheduling, performance data and stakeholder reporting.

Member & Stakeholder Engagement

Building the relationships that make organisations stick — members, suppliers, partners and boards. Making people feel like they matter, because they do.

AI Tools & Adoption

Not "I use AI sometimes." I build workflows, create tools for communities, and think seriously about what AI changes for small teams.

Team Leadership

Built and led a five-person team with a flat, trust-based culture. High output, low drama. People do their best work when genuinely supported.

Founder Thinking

Started Women With Vision from nothing. I see gaps and I fill them — whether inside an organisation or out on my own.

How I work

Curious by nature, strategic by experience.

I've spent long enough in one sector to know the difference between tactics and transformation. I think in systems, communicate directly, and I'm happiest when I'm trying something new, breaking it, and figuring out why. I genuinely love the work — the experimenting, the iterating, the never quite being done learning.

Hands-on and strategic

I've written the strategy and then personally built the page, designed the event, and sent the newsletter. I don't outsource understanding.

Community-first instinct

Before optimising for reach I ask: does this serve the person on the other side? That's what makes things last in professional communities.

Genuinely into technology

I invest my own time exploring where social and AI are heading. I bring that same curiosity and drive to every organisation I work with.

Independently minded

I tend not to wait for permission. I want to bring my skills to different contexts, keep growing, and do work I actually care about.

On a personal note

Melbourne, Chadstone to be exact (where you'll find me shopping!)

Mum of two and one fur baby

Fuelled by coffee daily

Champagne & wine enthusiast

Big Italian family — food is basically a religion (lucky I married a chef!)

Always planning the next trip

There's a playlist for every mood

Happiest when surrounded by an ocean of water

A wannabe reader (not just on holidays) — I buy the books, the AI tools just get in the way!

Not a day goes by where I don't learn something new — and I love that about myself

"
What if I fall?
Oh, but my darling, what if you fly?

— Erin Hanson

Education

Where it all began.

2004 – 2005

Advanced Diploma of Printing & Graphic Arts (Multimedia)

RMIT University

🏆 Runner-up Graduate of the Year, 2005

2002 – 2003

Diploma of Multimedia

Kangan Institute

Let's talk.

Let's talk.

If you're looking for someone who leads with heart and thinks with strategy — I'd love to connect.

Connect on LinkedIn →